ORDERS & SHIPPING

ORDERS

Orders are dispatched Monday-Friday.

We try our best to get our orders shipped within a 24 hour time frame, however, this may at times extend to 48 hours within busy promotional periods or times of the year such as Christmas.

If an order needs to be changed or cancelled, including delivery address errors, after being processed, please contact us immediately via email. If your order has already been shipped, we cannot accept responsibility for the incorrect details you have entered.

If your order is being sent to a business address, please include the company name on the order as this makes it easier for the postal service to deliver to the right location. Parcels which are rejected by the receiver or have an incorrect address, may result in the parcel being returned to sender. It is the customer’s responsibility to contact us to notify us of the situation if this does occur.

If you would like to know more about your order status, please contact us at support@bostonoutlaw.com.

You can also track your order on our website at parcelmonitor.com/boston-outlaw.

CURRENCY

All product prices displayed and payments made on this site are in Australian Dollars, and are inclusive of GST. For international customers, you may use our currency converter which can be located in the top right hand corner of our site.

SHIPPING

Australian Shipping

Registered Post (FREE via Australia Post for Orders Above $100 AUD)
*Orders below $100 AUD Carry a $8.00 Shipping Fee.

Most Registered Post orders within Australia will arrive within 4-10 working days. Please allow up to 14 business days for your order to arrive, in particular during high load shipping dates such as Christmas.

Express Shipping – $12.00 AUD (via Australia Post)
Express Post orders within Australia will arrive within 2-6 working days. Please allow up to 10 business days for your order to arrive, in particular during high load shipping dates such as Christmas.
 
PLEASE NOTE: During busy holiday periods, Australia Post may experience minor delivery delays, which is unfortunately out of our control. Please get in touch at support@bostonoutlaw.com, or contact Australia Post if you are experiencing issues.
 
You can also track your order on our website at parcelmonitor.com/boston-outlaw.

International Shipping

All International parcels are shipped via Australia Post before being forwarded onto the destination country's preferred parcel carrier. Please note: Boston Outlaw cannot be held liable for any import duties, customs fees or taxes that may be incurred on the delivery of your order at your selected country. Delivery delays can occur through customs processes which is out of our control.
 
Please allow between 12-35 business days for International Orders to arrive depending on your area. If your order has not arrived after this period, please get in touch with us at support@bostonoutlaw.com.
 
A flat shipping rate of $25 AUD applies to all international orders.
 
You can also track your order on our website at parcelmonitor.com/boston-outlaw.